Registration Specialist

Is the initial contact for patients entering the Main Line Health System through various portals within the organization. Acts as ambassadors for patient education as it relates to financial responsibility, customer service, service recovery and follow through for patient satisfaction. Is responsible for accurate data input ensuring all financial and regulatory requirements are met. Education: High School diploma preferred. Experience: Minimum of two year�s registration experience in a medical setting is preferred. Knowledge of personal computer and relevant software applications is required. Two years working in customer service is required. Knowledge of medical terminology preferred. Knowledge of insurance and third party reimbursement preferred. Excellent customer service skills and computer skills required.. Must be able to prioritize daily tasks and to work independently. Good conflict management and time management skills required. Ability to understand, interpret, evaluate and resolve basic customer service issues. Knows when to ask for assistance from management. Excellent customer service skills Excellent phone skills required Ability to work independently Ability to prioritize effectively Flexibility with schedule and work area Ability to multi-task in a fast past environment