Customer Service Representative - Single Billing Office
Description:
Could you be our next Customer Service Representative- Single Billing Office?
Why work as a Customer Service Representative with Main Line Health?
- Make an Impact! In your role as an SBO Customer Service Representative, you would be responsible for addressing customer-driven inquiries and the collection of patient balances in a timely and accurate manner. Are you also a savvy multitasker, have great attention to detail and a results-driven problem solver? This may be the perfect role for you!
- Develop and Grow your Career! Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for $6,000.00.
- Get Involved! Participate in Continuing Education Programs, instruct new employees/students and attend in-service programs.
- Join the Team! Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.
- Position-Specific Benefits include: You are eligible for up to 120 hours of paid time off per year. We also offer a number of employee discounts to various activities, services, and vendors.. And employee parking is always free!
*Must be available to work on Saturday’s based on department needs (9:00am-1:00pm- 1/2 day on Friday when you work the Saturday shift).
Experience:
One to two years in customer service, healthcare billing experience and/or
accounts receivable experience.
Microsoft Office applications experience.
Strong analytical, mathematical and organizational skills
Knowledge of HCPCS/CPT/ICD-10 and
revenue codes preferred.
Education:
High School diploma or equivalent required.
Licensures/Certifications:
Certified Revenue Cycle Specialist (CRCS)/American Association of Healthcare
Administrative Management (AAHAM) and/or Certified Revenue Cycle Representative
(CRCR)/Healthcare Financial Management Association is preferred but not
required.
If this position offers an Employee Referral Bonus (listed below), please note that all Referral Bonus dollars are pro-rated for positions hired less than 80 hours per pay period. For further details, visit the Employee Referral Program located on Wellspring.
Main Line Health (MLH) with over 10,000 employees, is suburban Philadelphia's most comprehensive health care resource, offering a full range of healthcare services. Learn more about us.
Main Line Health is committed to the health and wellness of our employees. We offer competitive salaries, comprehensive benefits, generous paid time off, 403b savings plan, lucrative pension plan, tuition reimbursement, and more! Learn more about our benefits.
We are an EOE/Veterans/Disabled/LGBTQ employer. Main Line Health celebrates our differences and our similarities. Learn more about our Diversity and Inclusion culture.